What makes an HR team the best?

As published in The Witness 15 November 2018 – What makes an HR team the best? by Tanya Hulse WHILE almost every business will claim that people are their greatest asset, many are also battling to recruit, develop and retain the calibre of people they need to deliver sustainable business results. Yet, few ensure that […]

Systems thinking

Author – Grant Davis, TLC Business Improvement Manager. Most of us have heard the phrase “people in similar systems exhibit similar behaviours”. A simple definition of a system is a grouping or integration of different functions or parts working together to achieve a common purpose. This sounds great if we are discussing this in a […]

Team highlights from the KZN Lean Conference 2018

The KZN Lean Conference 2018 was personally the most enjoyable Lean Conference to date. Setting the context with current economics, global issues and growth in the diversity space. These are critical in influencing businesses decisions on what areas to focus on improving. I was particularly fascinated by the continued relevance of Lean thinking today. I […]

KZN Lean Conference 2018 summary

Article by Tanya Hulse, MD Training Leadership Consulting The 2018 KZN Lean Conference took place from 9th to 11th October and was a jam-packed 2½ days of learning, sharing and networking – and having fun!  In the first half-day workshop, our keynote speaker, Professor John Bicheno, introduced delegates to the Lean concepts of Muda, Muri, […]

Increasing Business Productivity – Training Within Industry enhances skills

As published in The Witness by Edward West on 11 October 2018. IF a worker hasn’t learned to do their work, the instructor hasn’t taught — it’s not the worker’s fault. This was according to Professor of Lean Enterprise John Bicheno, who was the keynote speaker at annual KZN Lean Conference 2018, hosted by the […]

Fear of ineffective training

As published in The Witness, 12 October 2018 by Edward West. THE biggest fear in training is that it will be ineffective, Tanya Hulse, managing director of Pietermaritzburg-based Training Leadership Consulting, said yesterday. She spoke at the second day of the KZN Conference 2018, that was hosted by the Pietermaritzburg Chamber of Business in Hilton. […]

Learnership Programme at Fairfield Dairy

For us at TLC, the best celebrations are those where we acknowledge and recognise the hard-earned achievements of the people we train and develop. Monday 17th September was a truly special day, as we had the opportunity to celebrate with a group of learners from Fairfield Dairy, who had shown perseverance and commitment to their […]

Customer Experience

Customer Experience Management

Being a small business is tough – while they may be the backbone of the economy, it’s hard to afford what big businesses take for granted especially with skills development budgets. Being a small business ourselves, we understand the challenge! So when a local veterinary practice approached us for some help in training their front […]

problem solving

PROBLEM-SOLVING SKILLS PROGRAMME

We have supported a long-term Johannesburg-based client with training on problem-solving skills for decision making. However, their B-BBEE Verification Agency had informed them that they would only consider formal unit standard-based training for B-BBEE skills development points. This meant that valuable, business-oriented training would no longer be recognised, and this was a significant concern. We […]

Leadership development

TLC LEADERSHIP PROGRAMMES

The FLAME (Future, Leadership, Action, Motivation, Edge) Programmes were developed by TLC using the expertise of experienced leaders to develop a practical, relevant and personal leadership journey. This highly effective and empowering programme uses the FLAME Model to engage leaders through interactive group sessions in a classroom environment. This combined with the assessments and a […]