What is a fishbone diagram?

Fishbone diagrams are used to identify the key Causes (Xs) that influence the output measure (Y). The major categories are used to direct the team in asking “Why?” until actionable inputs of the effect are identified. The categories ensure that all inputs are considered, e.g. not just milk (a material) but also its temperature (a […]

TLC and The Leadership Centre launch the 2014 Black Belt and Green Belt courses

Continuous improvement is the backbone of any successful business. That’s why we are pleased to announce the launch of our newly revised (and improved), World-Class Lean Six Sigma Black Belt and Green Belt training courses. All Training Leadership Consulting (TLC) Six Sigma courses are aligned to ISO 13053 Lean Six Sigma standards guaranteeing learners are receiving […]

PCB Lean Forum – Practical Simulation

The Pietermaritzburg Chamber of Business (PCB) represents the business community of Pietermaritzburg and Districts. Their Vision is to serve all businesses in the greater Pietermaritzburg area in order to stimulate economic and enterprise development. The Chamber hosts a series of Forums and Training Leadership Consulting will be facilitating the Lean Forum events for 2014. This […]

What is a Value Stream Map?

A Value Stream Map (VSM) is  a visual representation of the value, information and material flow steps of a specific product or service within an organization. VSM sessions teach participants to see the organization through the customer’s eyes. A VSM is a powerful approach to help a team/company to identify and eliminate waste in their […]

Process Standardisation: What actually happens by Grant Davis

The creator of the Toyota Production System (TPS), Taiichi Ohno, said: “Without stability there can be no improvement.” Most companies will admit that process standardisation is important yet it always gets pushed lower on their prioritised objectives. I will not deny that sometimes the reasons for this are relevant, such as time, resources and other […]

The Kaizen Philosophy and how it can impact your Company’s efficiency

What is Kaizen? The Japanese definition of Kaizen is simply continuous improvement.  The goal of Kaizen is to identify and eliminate activities in processes that add waste but do not add value. It is a problem solving approach and will assist you to understand the importance of sustaining solutions by performing ongoing improvements.  This enables […]

Key Learnings becoming a Lean Six Sigma Black Belt

“ON AVERAGE, I DRINK EIGHT GLASSES OF WATER A DAY” Wow! What an excellent performance! So it seems from a distance, until one scrutinizes this performance from a viewpoint of a set standard, which is primarily that of the customer… it might after all not be what it seems. If I do not drink water […]

The benefits of Standardisation by Latiff Cherono

The need for standards: We are all aware of the various bodies that provide guidelines and standardisation in all aspects of our daily lives, from Education, Hotels, Banking, and Health Services to Manufacturing. The main purpose of these organisations is to provide a consistent level of service, within their specific industry, across national and local […]

Return to Business Basics by Rick McCarthy

WHEN it comes to improving your business it sometimes appears that we are overlooking the obvious, which is to focus on the basics: 1.Focus on quality 2.Reduce customer lead time 3.Quicken cash flow 4.Reduce cost/increase profit 5.Improve employee morale With so many options that range from IT solutions and process automation to Lean and Six […]