Training Leadership Consulting (TLC) brings a unique blend of international business experience and is based in South Africa. Very few if any other Lean Six Sigma service providers have the combination of experience in Professional Services, Lean, Six Sigma, Change Management, Curriculum Development and Program Management locally and internationally.

Rail Engineering

Lean Six Sigma – Full Deployment – TLC partnered with a South African based public sector Rail Engineering company for over 3 years to deliver a customized Lean Six Sigma program integrated with Strategic Change Management. This directly involved more than 3000 employees with a wider reach to over 13,000 employees. The Lean Six Sigma program is credited with total savings of R863 Million.

Mining 

Lean Six Sigma Training Provider – TLC has provided Lean Six Sigma Support and training for mining companies in South Africa. TLC was the chosen training partner for all Lean Six Sigma and associated Business Improvement Training.

Petro Chemical 

Business Process Documentation and Improvement Program – TLC has worked closely with a petroleum company to define, document, improve, rollout and train Health & Safety Environment and Quality (HSEQ) and HR standards within the business. The scope of work focused on documenting and improving the standards at operational depots and within corporate offices.

International Airline

Lean Six Sigma – Full Deployment – TLC partnered with the Business Leadership Team of an African Airline and has created a customized Lean Six Sigma program integrated with a Strategic Change Management effort for their World Class Operations Program.  The company required Deployment Management, Change Management, Lean and Six Sigma and project coaching. This integrated Lean Six Sigma Deployment directly involves more than 1,500 employees with a wider reach to over 4,000 employees.

Logistics

Business Improvement Program – Over the past 5 years, TLC has been involved with a Business Improvement Program for an International Logistics company.  With a focus on Process Management and Lean thinking and developing internal operating efficiencies, the projects span across Process Management, Lean and Six Sigma methods with many successes to date.

Insurance 

Six Sigma Program Experience – As part of the initial rollout of Lean Six Sigma at General Electrics (GE), Debbie McCarthy, one of the Co-Founders of TLC ran multiple projects in the Call Centre and Operations. These projects yielded over $1.5million in savings and resulted in Debbie presenting her project to Jack Welch for outstanding achievement. The Lean Six Sigma Program was credited with helping the leadership team to turn the business around from making a $100M loss to a $8M profit in 8 years.

Training, Coaching and Lean Six Sigma Project Facilitation: TLC has engaged with one of South Africa’s largest Insurance companies to roll-out Lean Training and Lean project support in its World-Class Service/ Lean Program.  Focus is on operations, sales, underwriting and claims payment.  Creating a Visual Management solution is a central component to the success of this program.

Construction 

Deployment and Lean Six Sigma Project Facilitation – TLC Team Members developed a strategic plan to rollout Lean Six Sigma, and to lead projects in a construction company.  This involved improving multiple processes and creating a standard operating model to standardize and stabilize site administration operations.

Finance 

Lean Training and Coaching – TLC delivered Lean and Six Sigma training for one of South Africa’s largest Banks.  TLC engaged with this bank to run a Lean Program roll-out in its processing centre’s. TLC continue to provide training and coaching support.

Telecommunications 

Lean Six Sigma Training and Coaching – A Telecoms giant selected TLC from a list of leading service providers to be its Lean Six Sigma training and consulting partner.  TLC was able to add value immediately to this existing program and assisted Black Belts to deliver on Multi-Million rand projects.