Winner of the KZN Productivity SA Award 2014!

KZN based business improvement service provider selected as winner of the emerging business category. Training Leadership Consulting (TLC) a local Pietermaritzburg based, internationally accredited, training and consulting company has won the 2014 KZN Regional Productivity SA Award for the Emerging Business Category. TLC’s growth and success as one of South Africa’s first Lean and Six […]

½ day Customer Experience Management Workshop

Need to look at your business from your customer’s perspective? In an ever-changing world where customers have the ability to research products, shop around the world and share their views with hundreds and thousands one cannot afford to be complacent. Identifying your customers as well as understanding their needs will set you apart from your […]

Are you a Business, Project or Department Leader?

Lean Six Sigma Green Belt project leaders play an important role in a maturing Lean Six Sigma deployment. Learn how to apply skills in project management, process management, Lean, change management and statistical analysis to your work area while continuing to perform in your primary role. Training Leadership Consulting’s (TLC’s) Lean Six Sigma Green Belt […]

Implementing a Business Improvement programme

Lean Six Sigma Deployment Training Leadership Consulting (TLC) has a proven approach to developing business improvement capabilities within your organisation. When engaging with our clients, TLC offers a complete package which includes:  Programme Strategy: Through the years we have seen successful and failed attempts to deploy Business Improvement Programmes.  Our Directors and Senior Managers each have […]

What is Performance Management?

Performance is the result of an employee meeting specific objectives or developing competencies necessary to effectively do their job.  Performance Management is a continuous process of managers and employees working together to:  Set performance expectations linked to organisational objectives Establish criteria against which individual performance can be measured Identify areas for competency improvement Provide performance […]

What is a fishbone diagram?

Fishbone diagrams are used to identify the key Causes (Xs) that influence the output measure (Y). The major categories are used to direct the team in asking “Why?” until actionable inputs of the effect are identified. The categories ensure that all inputs are considered, e.g. not just milk (a material) but also its temperature (a […]

Sustaining Lean Principles

When setting up your Lean operational excellence strategy, you should begin with the end in mind. For most business leaders that is Sustainability of their investment/programme. In this PCB Lean Forum workshop we will start with Sustain in a 5-part series outlining the Lean FOCUS (Focus, Observe, Create, Utilise & Sustain) methodology. You will learn about […]

TLC and The Leadership Centre launch the 2014 Black Belt and Green Belt courses

Continuous improvement is the backbone of any successful business. That’s why we are pleased to announce the launch of our newly revised (and improved), World-Class Lean Six Sigma Black Belt and Green Belt training courses. All Training Leadership Consulting (TLC) Six Sigma courses are aligned to ISO 13053 Lean Six Sigma standards guaranteeing learners are receiving […]

Strategic Partnership with Moore Stephens

Training Leadership Consulting (TLC) is pleased to announce our strategic partnership with Accounting firm Moore Stephens. This strategic partnership expands both firms’ service offering making it possible for clients to stay within the Moore Stephens/TLC network to get a larger variety of professional services.  “We are excited to be partnering with such a respected professional […]

Do you really know how to apply Lean in your work environment?

By Sarah Giles According to my job description, I am responsible for Sales and Marketing for Training Leadership Consulting (TLC). So what am I doing attending a Lean Training Course? It is crucial that I understand all of our products and services, but more importantly, I wanted to learn about Lean tools and techniques to […]